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Detail Office Hours Mondayto - Friday: 9 AM to - 6 PM Saturday: 10 AM to - 5 PM Sunday: 12 AM to - 12 AM Walk-Ins Welcome
  • Mondayto - Friday: 9 AM to - 6 PM
  • Saturday: 10 AM to - 5 PM
  • Sunday: Closed
Walk-Ins Welcome

Frequently Asked Questions

Here is a summary of fees at Echelon at Monterrey Village. Your security deposit amount depends on the floor plan you select — contact the leasing office for the exact figure on your home.

Fee Amount
Application fee $50
Administrative fee $150
Security deposit $200-$300: varies by floor plan — contact leasing office]
Late rent fee $10: per day]
Returned payment / NSF fee $35
Month-to-month fee $200: per month]
Non-refundable pet fee $350 per pet (one-time), maximum 2 pets per home
Monthly pet rent $15 per month, per pet
Pet screening $30 Fee Required before move-in — PetScreening (third-party)

Echelon at Monterrey Village offers numerous one-, two-, and three-bedroom floor plans ranging from 757 to 1,477 square feet. Select floor plans are available with attached private garages (indicated by a 'G' suffix in the plan name), a rare feature in the Westover Hills submarket. All homes include a private ground-floor entry, nine-foot ceilings, granite countertops, and stainless steel appliances. Visit our floor plans page to explore layouts and contact the leasing team for current availability and pricing.

Community amenities include a daylight pool and spa with cabanas, a coffee bar, a sand volleyball court, multiple barbecue grilling stations, communal outdoor green space, a resident lounge and business center, a dog washing station, valet trash removal, and on-site management and maintenance. Inside, every home features a private ground-floor entry, nine-foot ceilings, stainless steel appliances with a tile backsplash, granite countertops, and an oversized soaking tub. Select homes add attached garages, personal balconies and patios, and washer/dryer connections. See our amenities page for the full list.

Yes — Echelon at Monterrey Village is a pet-friendly community welcoming cats and dogs, with a limit of two pets per home. All residents — pet owners or not — are required to complete an Animal/Pet Screening Application through PetScreening before move-in. A non-refundable pet fee of $350 per pet applies, plus $45 monthly pet rent per pet. Breed restrictions are in place; please see our Pet Policy page or contact the leasing office for the full restricted breed list. Assistance animals are not subject to pet fees, pet rent, breed restrictions, or screening charges.

Residents at Echelon at Monterrey Village are responsible for their own utilities. [CONFIRM: Clarify whether electricity is direct with CPS Energy, and whether water, sewer, and trash are billed back by the property or directly by the city.] Contact the leasing office for a full utility breakdown and estimated monthly costs for your specific floor plan.

Yes. Residents can pay rent online at any time through the secure resident portal. New residents receive portal access instructions at move-in. You can make a one-time payment or set up automatic monthly payments for added convenience. For assistance with portal access, contact the leasing office during business hours.

All applications are subject to our standard rental qualifying criteria, including income verification, credit review, and a background screening. Our qualifying requirements are available from the leasing office and are presented within the online application before submission, so you can review the full criteria before completing and paying for your application.

You can apply online at any time through our application portal at echelonapartments.prospectportal.com, or visit the leasing office in person. Each adult applicant must complete a separate application and pay the application fee. After submission, the leasing team will review your application and follow up with next steps. Submitting all required documents upfront helps keep the process moving quickly.

Applicants are typically required to provide a government-issued photo ID and proof of income, such as recent pay stubs or an offer letter. The online application lists all required documents before submission. Contact the leasing office if you have questions about acceptable documentation before applying.

Most applications are processed within a few business days of receipt. The timeline can vary based on how quickly verification is completed, so submitting all required documents with your application helps speed things along. Our leasing team will contact you as soon as a decision is available.

Our standard lease term is 12 months. Other lease lengths may be available depending on current inventory and the unit you select — contact the leasing office to discuss what fits your move-in timeline.

Month-to-month renewals may be available after your initial lease term, subject to availability and a month-to-month fee in addition to your base rent. [CONFIRM: Monthly lease premium amount.] Ask the leasing team about current renewal options and pricing when you apply or when your initial term approaches its end.

Select floor plans at Echelon at Monterrey Village include an attached private garage. Contact the leasing office for the parking details specific to your floor plan selection.

Residents can submit a maintenance request through the online resident portal at any time, or by contacting the leasing office during business hours. Our on-site maintenance team prioritizes requests and addresses urgent issues promptly. For after-hours emergencies, [CONFIRM: emergency maintenance contact method — after-hours line or portal emergency flag].

We would love to show you Echelon at Monterrey Village. Contact the leasing office by phone or email, or complete the tour request form on our Schedule a Tour page, and a leasing professional will walk you through available homes and the community at a time that works for you. We offer guided in-person tours Monday through Friday from 8:30 AM to 5:30 PM and Saturday from 10:00 AM to 2:00 PM. If you are relocating from another city, our team is also glad to answer questions by phone or email and can direct you to the Matterport 3D tours available on Apartments.com.

Echelon at Monterrey Village is located at 1639 Cable Ranch Road, San Antonio, TX 78245, in the Westover Hills area near Loop 410 and Highway 151. Phone number is listed in footer on website. You can also apply or request information online through our application portal. Our leasing office is open Monday through Friday from 8:30 AM to 5:30 PM and Saturday from 10:00 AM to 2:00 PM.

The Echelon at Monterrey Village leasing office is open Monday through Friday from 8:30 AM to 5:30 PM and Saturday from 10:00 AM to 2:00 PM. We are closed on Sundays. Our online application portal and tour request form are available any time, so you can get started even outside of office hours.

Westover Hills is one of San Antonio's most connected and convenient west-side neighborhoods. Echelon at Monterrey Village sits along Cable Ranch Road near the Loop 410 and Highway 151 interchange, putting SeaWorld San Antonio, Lackland Air Force Base, and the Alamo Ranch retail and dining corridor within minutes of home. Grocery, pharmacy, and everyday retail options are plentiful along Potranco Road and Culebra Road. For weekend outings, the San Antonio River Walk, the Pearl District, and the San Antonio Zoo are approximately 15 miles north — a quick drive that underscores how well Westover Hills connects you to everything the city has to offer.

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